Privacy Policy

Privacy statement Memo B.V.

Memo B.V. (“Memo”) processes personal data in order to offer its services and to communicate directly with you as a data subject. You, as the data subject, choose to provide your personal data to Memo, for example, when we offer services to you – such as developing and maintaining a webshop – and you give us your contact details so we can communicate with you during the collaboration. We also process your personal data when you fill out the contact form on our website, or when you visit our website.

For the purposes of these activities, Memo acts as the data controller. We place great importance on the careful handling of your personal data and ensure compliance with privacy laws, including the General Data Protection Regulation (GDPR). This privacy statement outlines how Memo processes your personal data, how we protect it, and the rights you have as a data subject.

If Memo makes changes to this privacy statement, the updated version will be posted here. We encourage you to check this page regularly to stay informed of any updates.

What personal data does Memo process, and for what purposes?

Memo processes the following personal data: your name, address, email, mobile phone number, financial information (such as bank account details), and any other personal data that you provide to us or that we acquire within the scope of the purposes outlined below.

Memo processes the personal data you provide to us in connection with our services. We also collect personal data when you visit our website or complete the contact form available there.

Memo processes personal data for the following purposes:

providing our services, such as developing and maintaining (software for) a webshop;
managing our internal administration;
fulfilling our legal and statutory obligations;
carrying out marketing and communication activities;
conducting recruitment and selection processes.

The Memo website uses cookies. A cookie is a small text file that is placed on your computer when you visit our website. For more details about the cookies we use, please check our cookie statement.

On what legal grounds does Memo process your personal data?

Memo processes the personal data mentioned above strictly based on the following legal grounds, as outlined in Article 6 of the GDPR:

compliance with a legal obligation;
performance of a contract;
your explicit consent;
a legitimate interest.

To whom does Memo disclose personal data?

Memo shares your personal data with third parties only to the extent necessary for the provision of our services and in line with the purposes mentioned above.

We have entered into data processing agreements with third parties that process your personal data on behalf of, and under the instructions of, Memo. These agreements ensure that these parties comply with the obligations set forth by the GDPR. Examples include the provider of our CRM system

In addition, we may share personal data with third parties that are independently responsible for processing your personal data in accordance with the GDPR.

How does Memo secure your personal data?

Memo is committed to securing your personal data in accordance with the GDPR. We implement appropriate technical and organizational measures to protect your information. These measures include confidentiality agreements and a secure digital working environment. If required by the GDPR, we will report any data breaches to the supervisory authority (Autoriteit Persoonsgegevens). If necessary, we will also inform you about the data breach.

How long does Memo retain your personal data?

Memo retains personal data only for as long as necessary to fulfill the purposes mentioned above or as required by applicable laws and regulations.

The following specific retention periods are applied by Memo:

What privacy rights do you have?

Under the GDPR, you have several rights regarding your personal data. You may request the following from us:

access your personal data;
rectification of any inaccuracies in your personal data;
partial or complete erasure of your personal data;
restriction of the processing of your personal data;
objection to the processing of your personal data;
a copy of your personal data, with the option to have it sent to a third party under certain conditions;
objection to automated processing of your personal data.

If Memo processes your personal data based on your consent, you may withdraw this consent at any time.

If you wish to exercise any of the above rights, please contact us. We will handle your request as quickly as possible and respond within one month at the latest. Depending on the complexity and number of requests, this period may be extended by up to two additional months if necessary. Should an extension be required, we will notify you within the first month of receiving your request. When exercising your rights, we may ask you to verify your identity.

If you have any concerns or complaints regarding the processing of your personal data, you can report them to us. You may also file a complaint with the supervisory authority (Autoriteit Persoonsgegevens).

Contact details

Please find our contact details below.

Nijbracht 122
7821 AC Emmen
+31 (0) 591 230 014
info@memo-ict.nl

This privacy statement was last updated on 06-01-2026