Automate and optimize your returns process
Memo partners with Returnless to help brands cut return costs, improve shopper experience, and gain control from request to analytics. We implement the platform, design your return rules, and integrate your stack so operations run on autopilot.
Why Returnless
Returnless is an all‑in‑one returns platform: from digital return requests to rules‑based handling, labels, carrier options, notifications and insights. It reduces manual work, prevents avoidable returns, and speeds up refunds and exchanges.
Automated return flows
Rule‑based approvals, instant decisions, and fewer manual steps.
Fewer unnecessary returns
Apply dynamic criteria to pre‑approve or block returns and lower costs.
Faster processing
Digital return form with required info upfront, photo uploads, and smart routing.
Customer updates
Live status page and notifications to keep shoppers informed.
Our partnership with Returnless
As an implementation partner, Memo configures Returnless to match your policies and operations. We streamline data flows with your ecommerce platform, design rule sets that minimize unnecessary shipments, and implement a branded, self‑service return experience.
- Implementation & configuration of Returnless
- Return rules design and optimization
- Shopify / Shopware integration & mapping
- Carrier setup, paid labels & policy governance
- Analytics & continuous improvement
What you get
A complete returns stack managed from one place—rules, labels, carriers, and analytics—so your team can focus on service instead of admin.
Digital return form
Customizable, brand‑fit portal to collect all details at the start.
Return rules engine
Automate approvals, prevent unnecessary shipments, and set conditions.
Paid/Free labels
Offer paid labels securely or free labels based on your policy.
Carriers & methods
Add multiple EU carriers and methods; use your rates or negotiated ones.
Notifications
Automatic emails & a live status page reduce WISMO and support load.
Analytics & ML
Track trends and leverage predictions for incoming returns.
Built for your stack
Plug Returnless into Shopify, Shopware and your fulfillment tools. Connect in minutes and manage return methods, policies and statuses centrally.
Ready to streamline returns?
Let’s discuss how Memo and Returnless can reduce costs and improve your customer experience with an automated returns flow.
What we deliver
- Return policy & rules design
- Implementation & migration
- Shopify / Shopware integration
- Carrier & label setup
- Analytics & improvements